November 18, 2023 at 16:07 #42377suntripperParticipant
Received the vinyl volume 2 this morning, together with the Kiss tribute single – a nice little artefact to own.
November 20, 2023 at 09:57 #42392
- This reply was modified 3 weeks, 1 day ago by suntripper.
I received an “order shipped” mail from Tiger on November 2, but nothing’s arrived yet. I have emailed them twice, but not a peep back. Crap customer service… What’s the point of pre-ordering if you don’t get the record before (or at least on) the release date?November 20, 2023 at 12:51 #42393
Hi. I recived the same info from Tiger 2 november. Still no album…November 20, 2023 at 13:05 #42394mefistoParticipant
Same info from Tiger here, but the package arrived last week!November 20, 2023 at 13:06 #42395otherdemonParticipant
I had a similar problem. I ordered it, and chose to physically collect at the store. A few days after release date, and still no notification of it being ready for pick-up. Got an e-mail saying it had been sent in the mail.
Nearly 2 weeks later got an e-mail saying it was ready for picking up at the store. Must’ve been laying in a dark dusty corner of the shop First time ever I had a delay with MP related orders, so it was probably due :PNovember 20, 2023 at 16:03 #42397
Just called Tiger, and it was sent 18 days ago…. Not normal for the Norwegian postal service🤷🏻♂️.November 20, 2023 at 16:24 #42398
No tracking number? Isn’t that mandatory when you send a package in Norway? I refuse to believe that this is the Norwegian postal service’s fault. I know of at least 4 other persons who haven’t received their records.
Tiger promised to mail me back today, but I haven’t heard anything yet. This is very poor customer service.November 20, 2023 at 17:38 #42399rtvParticipant
I ask for the tracking number last summer for vol.1 lp, and they reply:
Hi! these are sent as standard letter, wich the postal service don’t offer tracking for.
Received it 10 days after shipping to the Netherlands.
Vol.2 did not get a shipping mail yet.November 20, 2023 at 18:55 #42400crunchParticipant
Arrived at the customs (Finland) with an extra 29€ to pay.November 20, 2023 at 21:04 #42401welcomehomeParticipant
Norwegian customer, not yet received, no reply on e-mail to Tiger. A bit strange, as they usually reply super quick.November 21, 2023 at 08:55 #42402TomcatParticipant
Same here, also know a few people missing their orders from Tiger. Never received Volume 1 and last answer (of many tries) is long ago :(
The magic is that Volume 2 arrived last week and I sent a picture of how the package looked like in order to have Volume 1 send the same way.
Now keeping on waiting.
Ordering from 🇳🇴 is tricky since tracked shipping is very expensive. But this is no alternative. (Makes the break up with Stickman even worse for fans from outside of Norway :-/ )
PS: I think Volume 2 is a wonderful listen. Great project besides the poor logistics/communication.November 21, 2023 at 11:05 #42406mister conclusionParticipant
Same here. Volume 2 arrived one week ago, Volume 1 never made it here (Germany). No answers to emails.
Oh, and by the way, in this thread it was stated by petterfe that
All singles come with download cards. The tracks are made available for streaming and download via Bandcamp. You can download in any (or all) of the following formats: MP3 V0, MP3 320, FLAC, AAC, Ogg Vorbis, ALAC, WAV, AIFF.
I have ordered the singles box (!) after this info. Back in december ’21.
Now guess what…
Imagine a long list of swear words and insults here.November 23, 2023 at 15:49 #42411suntripperParticipant
You guys are going to hate me. I just received another vinyl copy of vol. 2 together with another free single. The thing is: I only ordered one copy! Now I suppose I have the hassle of returning it. Things are not going well over at Tiger!November 23, 2023 at 16:03 #42412
You can just send it directly to me, that’s probably faster than waiting for Tiger to sort shit out
I actually finally received an email from them yesterday, where they just told me to give it another couple of weeks and see if it turns up … Yeah, right.November 23, 2023 at 18:21 #42413
Couple of weeks? I will call them again tomorrow. Maybe swing by… Wait a couple of weeks😂😂.
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