The webshop and lack of communication

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  • January 7, 2015 at 22:49 #8186
    manbitecat
    Participant

      i ordered some of the vinyl which was added to the webshop in early december. Money was transferd and orderconfirmation received. Now, almost a month later the records has not arrived. I see that im not the only one. People, me included has sent email about it but no answers. Anybody know what's going on?

      January 7, 2015 at 23:08 #27484
      Rolf
      Participant

        That seems strange. To which address did you send the email? I didn't get a CD with my Fragments order, so I sent an email to info@motorpsycho.no and Cecilie Lykke answered the next day and I got the CD in the mail after a day or two.

        January 7, 2015 at 23:14 #27485
        Ivan

          Same problem here.

          Ordered in december, too. Yesterday i emailed to the same e-ad – No answer.

          January 7, 2015 at 23:22 #27486
          manbitecat
          Participant

            Used the address found in the paypal receipt, motorpsycho@online.no. I'll tru the other address as well and hope for some answer soon. :cry:

            January 8, 2015 at 10:18 #27487
            Blashyrkh
            Participant

              Same over here :( I've ordered Roadwork vol 2 and BHBC on the 10th of december.

              I have an order confirmation and checked my paypal account. They received my money…

              I also contacted them on info@motorpsycho.no on 18/12/14, but still no answer.

              January 8, 2015 at 10:45 #27488
              manbitecat
              Participant

                Cecile answered today. Said the records shipped yesterday so lets hope they arrive soon 😊

                January 8, 2015 at 11:06 #27489
                Blashyrkh
                Participant

                  @manbitecat, thanks for the info :)

                  Have you mailed to motorpsycho@online.no ?

                  Fingers crossed!

                  January 8, 2015 at 11:20 #27490
                  manbitecat
                  Participant

                    It was the info@motorpsycho.no she replied to

                    January 8, 2015 at 13:51 #27491
                    Blashyrkh
                    Participant

                      I also got an email from Cecile…

                      It seems their was a problem with the stock :(

                      They aren't able to deliver the BHBC vinyl :cry:

                      January 8, 2015 at 13:56 #27492
                      Ivan

                        My PH is on it´s way Cecile said :)

                        But why that delay? Mh…

                        January 8, 2015 at 14:08 #27493
                        Blashyrkh
                        Participant

                          @ivan, I think they couldn't handle the demand

                          January 8, 2015 at 14:33 #27494
                          Ivan

                            I don´t know. She said my record (Phanerothyme) was sent out yesterday.

                            January 8, 2015 at 14:51 #27495
                            Blashyrkh
                            Participant

                              Hope you receive it soon :)

                              I switched my BHBC t-shirt with a Behind the sun t-shirt :p

                              A bit pity, because I only need BHBC and Roadwork Vol 2 to complete my MP collection :(

                              January 8, 2015 at 15:36 #27496
                              pfft
                              Participant

                                What an absolute bummer. I was so chuffed I was able to get a copy of BHBC, and I must have been one of the first to order it – and still they're not able to deliver?

                                I'm not impressed.

                                January 8, 2015 at 15:57 #27497
                                Blashyrkh
                                Participant

                                  @pfft, same for me :( I ordered it immediately when they were back in stock.

                                  It's a massive bummer…

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