Topic: The webshop and lack of communication

This topic has 30 replies, 12 voices, and was last updated 11 years, 4 months ago by tkm.

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January 7, 2015 at 22:49 #8186
manbitecat
Participant
i ordered some of the vinyl which was added to the webshop in early december. Money was transferd and orderconfirmation received. Now, almost a month later the records has not arrived. I see that im not the only one. People, me included has sent email about it but no answers. Anybody know what's going on?
January 7, 2015 at 23:08 #27484
Rolf
Participant
That seems strange. To which address did you send the email? I didn't get a CD with my Fragments order, so I sent an email to info@motorpsycho.no and Cecilie Lykke answered the next day and I got the CD in the mail after a day or two.
January 7, 2015 at 23:14 #27485
Ivan
Participant
Same problem here.

Ordered in december, too. Yesterday i emailed to the same e-ad – No answer.
January 7, 2015 at 23:22 #27486
manbitecat
Participant
Used the address found in the paypal receipt, motorpsycho@online.no. I'll tru the other address as well and hope for some answer soon. :cry:
January 8, 2015 at 10:18 #27487
Blashyrkh
Participant
Same over here I've ordered Roadwork vol 2 and BHBC on the 10th of december.

I have an order confirmation and checked my paypal account. They received my money…

I also contacted them on info@motorpsycho.no on 18/12/14, but still no answer.
January 8, 2015 at 10:45 #27488
manbitecat
Participant
Cecile answered today. Said the records shipped yesterday so lets hope they arrive soon ðŸ˜Š
January 8, 2015 at 11:06 #27489
Blashyrkh
Participant
@manbitecat, thanks for the info

Have you mailed to motorpsycho@online.no ?

Fingers crossed!
January 8, 2015 at 11:20 #27490
manbitecat
Participant
It was the info@motorpsycho.no she replied to
January 8, 2015 at 13:51 #27491
Blashyrkh
Participant
I also got an email from Cecile…

It seems their was a problem with the stock

They aren't able to deliver the BHBC vinyl :cry:
January 8, 2015 at 13:56 #27492
Ivan
Participant
My PH is on itÂ´s way Cecile said

But why that delay? Mh…
January 8, 2015 at 14:08 #27493
Blashyrkh
Participant
@ivan, I think they couldn't handle the demand
January 8, 2015 at 14:33 #27494
Ivan
Participant
I donÂ´t know. She said my record (Phanerothyme) was sent out yesterday.
January 8, 2015 at 14:51 #27495
Blashyrkh
Participant
Hope you receive it soon

I switched my BHBC t-shirt with a Behind the sun t-shirt :p

A bit pity, because I only need BHBC and Roadwork Vol 2 to complete my MP collection
January 8, 2015 at 15:36 #27496
pfft
Participant
What an absolute bummer. I was so chuffed I was able to get a copy of BHBC, and I must have been one of the first to order it – and still they're not able to deliver?

I'm not impressed.
January 8, 2015 at 15:57 #27497
Blashyrkh
Participant
@pfft, same for me I ordered it immediately when they were back in stock.

It's a massive bummer…
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